Residents

Resident Experience and Benefits

BHHS PenFed Realty, Property Management Division is a licensed real estate Broker in the Commonwealth of Virginia and is acting as an Agent/Broker for property owners.  We do not own the properties we manage. We offer Residents access to our managed property portfolio and provide an easy renting experience.  Renting from us ensures a commitment to  high-level professionalism and prompt maintenance responses. If you meet our qualifications, we invite you to become a resident in one of our properties.  Our thorough applicant screening process aligns with fair housing requirements, aiming to secure the best fit for both residents and property owners.

As part of our full service management experience, our residents have access to the below benefits:

• Online, Secure Resident Portal for rent payments and maintenance requests.
• 24 hour Repair Hotline for after hours emergencies.
• Property Assessments at time of move in/move out and annual property assessments.
• Annual Smoke Detector/Carbon Monoxide Inspections.
• Quality Repairs by licensed and insured vendors.
• Online Animal/Pet Profile through Petscreening.com.
• Utility Concierge to assist with setting up utilities as well as any phone, internet, cable, or security needs.
• Quarterly delivery of Air Filters for applicable properties.